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COINOMI

Cryptocurrency Wallet

Frequently Asked Questions

Find answers to common questions about Coinomi wallet functionality and troubleshooting

Security & Recovery

How do I recover my wallet?

To recover your Coinomi wallet, install the app on your new device and select "Restore Wallet". Enter your recovery phrase exactly as it was given to you during the initial setup. The recovery phrase is case-sensitive and must be entered in the correct order.

Important: Never share your recovery phrase with anyone. Coinomi will never ask for your recovery phrase.

Transactions

Why is my transaction taking so long?

Transaction speed depends on several factors:

  • Network congestion on the blockchain
  • Transaction fee amount (higher fees generally process faster)
  • Blockchain confirmation requirements

For Bitcoin transactions, you can check current network status on blockchain explorers.